Support

Get help with the GritX app

Frequently Asked Questions

I can't log in to the app. What should I do?

Make sure you are using the same Google account or email address you originally signed up with. If you forgot your password, use the "Forgot Password" option on the login screen to reset it. If you continue to have trouble, contact us at the email below.

How do I log a workout?

Navigate to the daily workout screen from the home tab. You can enter your weights and reps for each exercise in the strength blocks. Your data is saved automatically as you enter it.

How do I sign up for a class?

Go to the Reservations tab and select the date you want. You will see the available class sessions listed with their times and available spots. Tap on a class to reserve your spot. You can cancel a reservation at any time before the class starts.

My workout data is missing. Can it be recovered?

Your data is stored securely in the cloud and should sync automatically. Try closing and reopening the app, or check your internet connection. If data is still missing, contact us and we will help recover it.

How do I update my profile or change my name?

Your profile information is synced from your sign-in account. To update your name or profile photo, update them through your Google account settings and they will sync to GritX.

How do I delete my account?

You can delete your account in the app under Profile, then Delete Account. You can also email us at go@traingritx.com and we will remove your account and all associated data within 30 days.

Need More Help?

If your question is not answered above, feel free to reach out to us directly. We typically respond within 24 hours.

Email Support

go@traingritx.com